The San Diego Business Owners’ Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees
And Bloated Contracts)

Read This Guide and You’ll Discover:

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  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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WE KNOW THERE ARE OTHER IT FIRMS OUT THERE, HOWEVER, THEY WON'T HAVE THE WINDWARD TEAM. THEY’RE LIKE FAMILY!

With Windward, we have the peace of mind in knowing our company’s IT department is in good hands (at an affordable cost too!). We’ve worked with other IT firms in the past and what sets them apart is that we trust them – they are reliable and truly care about each and every person in our company. They look ahead to make sure problems don’t occur. If we have an issue, we know their response will be prompt and resolved in a very short period of time. Working with their staff has been a pleasure, it feels like they’re part of our family.

Al Clarke Owner
Al Clarke Attorney

THEY TREAT US LIKE PEOPLE, QUICK TO RESPOND AND FIX THINGS RIGHT THE FIRST TIME!

Windward ALWAYS answers the phone or responds to email and is quick to respond to the issue at hand. They are so kind with our team and treats us like people, even though most of us are not super knowledgeable about computer technology. (This has not always been our experience with IT techs.) Most of all, Windward Technology fixes things right the first time!

Danielle Hall StratProp Management, Inc